The Process

Permanent and semi-permanent cosmetics are usually a three part process, completed within two appointments. Prices include all three of the following stages. Paula spends a lot of time with her clients choosing the correct colours and styles as everyone has certain colours that suite their skin tones. Each client is an individual and is treated as such.

The Consultation

The first part of the process is a consultation. This is normally done as part of your initial treatment, but can be done separately if you prefer. Paula will talk with you in great detail about the look you are trying to achieve and what she might recommend to you. This is very much a two-way conversation. Once she has an idea of the look you are aiming for, she will draw the brows/eyes/lips on with a makeup pencil. These can be drawn on and adjusted as many times as necessary! She will never begin the tattoo process until you are completely happy with what they are going to look like.

The Treatment

A local anaesthetic cream will be applied to the skin to numb it, then using a specialist facial tattooing machine, which works at a much lower frequency than a standard tattoo machine (the Nouveau Contour Intelligent; please see photo below) Paula will gently apply pigment to the skin/eyes using very fine needles. The sensation is that of an electric toothbrush being held against your skin – you feel the vibrations but you should not feel any discomfort. The process normally takes between 40-60 minutes for eyes and eyebrows and 90 minutes for lips, but varies from person to person. Paula will always work with you at this stage, giving you breaks if you need them.

The Retouch

A second appointment is needed 4-12 weeks after your first treatment. This is usually a 30-60 minute appointment to add more pigment to the brow/lip/eye area. This is because as the area is healing, some parts may not ‘hold’ as well as others and you may have a few patches that need more colour. This is completely normal and everyone heals differently. Whatever the case, we advise you always come back to clinic for your retouch.


  • The area may feel itchy or be quite dry while it is healing.
  • Initially the colour may appear quite intense. It usually takes a few days to start fading to its permanent shade.
  • The surrounding area may be red and a little swollen immediately after treatment and (depending on the procedure) for a few days afterwards.
  • You’ll need to avoid direct jets from the shower or soaking in the bath for too long, as this may remove the pigment. You’ll also need to steer clear of chlorinated water (such as swimming pools) and exposure to sunlight until it has fully healed.
  • It can take about two weeks to fully heal, after which time you’d be able to carry out your usual routine and use beauty products.